I then discussed a
comment he made earlier concerning prices: what are your margins on sales? He
confirmed that they had dropped
I also asked whether he had increased spend on labour, marketing
or on other overhead costs in running the business. I was advised that
marketing spend had risen but everything else was static
I could quickly see that the Balance Sheet was under control but
I wondered from the conversation whether the business was in fact losing money.
I next suggested he undertook the following
actions to get a quick handle of the situation: